Help for CarHosts
Oskcar loves to chat but sometimes you need to call us asap. Here is a guide for escalating communication when necessary. And answers to more common frequ...
Thu, 27 Jun, 2019 at 2:12 PM
Ask Oskcar representatives are available 24/7. If you have any questions or feedback, feel free to chat, email or call us! Use the Ask Oskcar chat feature...
Thu, 27 Jun, 2019 at 2:12 PM
Oskcar's kiosks are available during the hours of operation of our retail partners. Please confirm the hours of operation for that participating retail ...
Thu, 27 Jun, 2019 at 2:12 PM
Any issues or questions are best addressed by Ask Oskcar. While our retail location partners are stellar service providers, they aren't trained to answe...
Thu, 27 Jun, 2019 at 2:12 PM
A Member can start the DROP OFF process only at the kiosk listed and up to 30 minutes before or after the scheduled DROP OFF time.
Thu, 27 Jun, 2019 at 2:12 PM
On rare occasions, our locker locks fail to open, meaning that the user cannot access that locker. There is no error message that appears on the screen when...
Thu, 27 Jun, 2019 at 2:12 PM
If you need to retrieve items from the vehicle prior to the Traveler's pick up, reach out to Oskcar right away at 833-267-5927. We'll help you to re...
Thu, 27 Jun, 2019 at 2:12 PM
These other companies utilize their own fleet with vehicles sitting dormant. Oskcar leverages vehicle privately owned by people just like you!
Thu, 27 Jun, 2019 at 2:12 PM
Car sharing companies leverage vehicle idle assets so that members with cars can make money while other members who want to use those cars can save money. ...
Thu, 27 Jun, 2019 at 2:12 PM
We love to hear your stories. Please write Oskcar community@osckar.com.
Thu, 27 Jun, 2019 at 2:12 PM