Oskcar
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Knowledge base
Traveler FAQ
Policies for Travelers
11
What happens if I return the car late?
What kinds of vehicles can I book on Oskcar?
What is the age and eligibility requirements to be an Oskcar Traveler?
What standards do vehicles have to meet to be listed?
If I return my vehicle early, do I get a refund?
View all 11
Traveler Insurance and Roadside
10
What coverage does the Oskcar reservation provide?
What is not covered by the Oskcar reservation?
What am I responsible for if damages to the vehicle occur?
Am I responsible for wear and tear to to the vehicle?
Can I opt out of the Oskcar insurance?
View all 10
Traveler Reservations
11
How do I become and Oskcar Traveler?
How do I cancel my reservation?
How long can I book a car?
How do I pick up and drop off the vehicle and keys?
Can I change where I return a vehicle after I've picked it up?
View all 11
Help for Travelers
14
How Does a Traveler Contact Oskcar?
What hours are Ask Oskcar representatives available?
What hours are Oskcar kiosks available?
Can employees of the retail location help with questions about Oskcar?
Can I drop the vehicle off early?
View all 14
CarHost FAQ
CarHost Reservations
11
How do I become an Oskcar CarHost?
How do list my vehicle?
How do I edit or remove my listing?
What if I need to cancel the reservation?
How long can I list a car?
View all 11
Policies for CarHosts
10
What kinds of vehicles can I list on Oskcar?
What is the age and eligibility requirements to be an Oskcar CarHost?
If a Traveler returns the vehicle early, do they get a refund?
Can a Traveler take my pet in my vehicle?
What is the smoking/vaping policy?
View all 10
Help for CarHosts
12
How do CarHost's contact Oskcar?
What hours are Ask Oskcar representatives available?
What hours are Oskcar kiosks available?
Can employees of the retail location help with questions about Oskcar?
Can I drop the vehicle off early?
View all 12
CarHost Insurance and Roadside
9
What coverage does the Oskcar reservation provide?
What is not covered by the Oskcar reservation?
What am I responsible for if the vehicle breaks down during the reservation?
What happens if there is an accident while the vehicle is out?
What if the car is damaged at CarHost Pick Up?
View all 9
Locations
Jacksons Paradise Valley, Arizona
2
Where is the Jacksons Paradise Valley location?
Where do I find the kiosk inside the Jacksons Paradise Valley location?
Jacksons Tempe, Arizona
2
Where is the Jacksons Tempe location?
Where do I find the kiosk inside the Jacksons Tempe location?
PreFlight - Phoenix Sky Harbor Arizona
2
Where do I find the vehicle and kiosk at PreFlight Airport Parking?
Where is the PreFlight Phoenix location?
Technical Issues
Web or Mobile App Issues
3
I received a message that I am unable to list my car.
I received a message that I was not able to create a Traveler or CarHost account.
There seems to be a problem with the web or mobile app. What do I do?
Kiosk Issues
9
I am receiving a message about it being the wrong time. What do I do?
I am receiving a message that there is a technical difficulty with the kiosk. What do I do?
I am receiving a message that something is wrong. What do I do?
I am at the kiosk but my phone died.
I selected the locker on screen, but the locker does not open. What do I do?
View all 9
Rules, Terms and Policies
Privacy Policy
1
Privacy Policy
Terms of Service
1
Terms of Service
Fees and Charges
1
What fees and charges does Oskcar have?
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